MONOGRAM PLACEMENT

When choosing a Three-letter monogram, you will have to let me know in the observation box which way you would like your monogram to be. If you forget to mention it I will do it this way :

- For a girl / woman : first name initial, last name initial centered and bigger and middle name initial

- For a boy / man : first name initial followed by middle name initial and last name initial, all the same size.

Unless the monogram requires something different, such as M15 or M16

I can embroider your monogram in any location on your item with very few exceptions. Following is the typical location I embroider each monogram, but please remember this is just a guideline.
· Apron : center top or on the pocket

· Napkin: Diagonal Corner
· Placemat: Straight Corner
· Tablecloth: Diagonal Corners
· Pillowcase: Open end of pillowcase
· Standard/King/Euro Sham: Center of Sham
· Boudoir sham: Center
· Neckroll: Center
· Flat sheet: A couple of inches above wide hem when folded down
· Wash Cloth/Guest Towel: A couple of inches from bottom edge or border
· Hand Towel: A couple of inches from bottom edge or border
· Bath Towel: Several inches from bottom edge or border
· Bath Sheet: Several inches from bottom edge or border
· Robe: Left chest

FABRIC AVAILABILITY
Much effort goes into the selection of my fabric. Each one is chosen for its uniqueness. If for some reason I cannot fulfill your order, I will contact you immediately with possible substitutions and/or a comparable fabric alternative. I consistently update my fabric selections and try to avoid this inconvenience, but due to high volume orders it is sometimes impossible to predict which fabrics will sell out or if my vendors will continue offering a specific print.
Fabrics are limited, so please order today if you have a favorite.

 

CHILD SAFETY
All of my products are created with child safety in mind. Beaded trims are not intended for children under the age of three due to choking parts, so please take caution when ordering beaded items for young children. Some require buttons and should be treated with caution just as the buttons of clothing. Please do not allow children under the age of three to handle buttoned pillows without supervision.

 

GIFT WRAPPING
For an additional $10 your purchase can be beautifully gift wrapped and include a Where The Fairy Tale Begins card with your personal message.

 

PAYMENT
PayPal payment with online order or money order also available for mail orders.

 

OPTIONAL PURCHASE METHODS
If you would like to place an order by mail, send me a detailed order form, then mail it along with your Money Order. Please note that you must allow an additional seven days from the time your custom product is complete for delivery when using this method to allow for off-line order processing and order mailing time.

 

TAX
There will be 7% tax added to all orders shipped in the state of Florida.

 

SHIPPING AND HANDLING INFORMATIONS
All orders will be shipped priority mail and will have a confirmation code.

Since the products from Where The Fairy Tale Begins are not made until they are ordered, orders may take few weeks to be shipped out but most of my items shouldn t take longer than 1 week. Once shipped, it will take 2 to 5 business days to arrive at its destination.

 

Amount of the order Shipping Cost

Up to $25.00 USD

From $ 25.01 USD to $40.00 USD

$ 5.50 USD

$10.45 USD

From $40.01 USD to $100.00 USD $13.50 USD
From $100.01 USD to $200.00 USD $17.45 USD
$200.01 and above $25.00 USD

 

Should you need your order overnighted, please let me know and I will make every effort to do so at an additional cost.

I also ship internationally through the U.S.Postal Service. Please contact me for price and delivery timing to your country. Shipping charges do not include local duty and taxes. Package recipient pays the local duty and taxes.

 

ORDER TRACKING
When you place your order at Where The Fairy Tale Begins, you will receive a confirmation e-mail that the order has been processed. Shortly thereafter, your item will leave my workroom and you will receive an e-mail with a tracking number from the U.S. Postal Service , Please keep this receipt for your records.

 

HOW DO I TRACK MY SHIPMENT
You can go to our partner carrier websites www.usps.com and enter your tracking number to retrieve package location information.

 

RETURNS
Your satisfaction is my greatest goal, and I will take every reasonable action to ensure that you are happy with your products. However, because most of my products are custom made to your order specifications, product returns and refunds are not given. Because of this necessary policy, I encourage you to double-check your order before submitting it to Where The Fairy Tale Begins. Double check options.

 

PRIVACY POLICY
Customer contact information will never be sold to a third party. Financial information is strictly used for your purchase transaction.
We keep only email addresses on file so that we can inform our customers of promotions and sales.

 

CHANGE TO POLICY
I reserve the right to change, modify or amend this policy from time to time without prior notice to you. I will post the changes here. Where The Fairy Tale Begins encourages you to periodically review this policy to be informed of how I collect, use and protect your information.

 

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